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  • Writer's pictureJared Mullane

Top 5 best mortgage brokers in Townsville

Updated: 2 days ago

Securing a home loan can be daunting, but the right mortgage broker can make all the difference. To help you navigate the process, we’ve identified five top mortgage brokers in Townsville.


Who are the best mortgage brokers in Townsville?

A mortgage broker shaking hands with clients in a house

Here are five of the best mortgage brokers in Townsville, chosen for their services, awards, customer ratings and more.

1. Loan Market Edge

Loan Market Edge is an award-winning firm with mortgage brokers in the Gold Coast, Mackay and Townsville. With access to dozens of lenders, Loan Market Edge can compare over 1,000 home loans while negotiating lower interest rates on behalf of its clients. The brokers at Loan Market Edge are consistently recognised as leaders in their field, frequently being named finalists or winners at various industry awards. 


Specialises in:



Lender panel: 60+ lenders


Years in operation: 10+ years


Awards & recognition: (nominated to either the Loan Market group or Loan Market Edge)


  • Bankwest Broker of the Year 2021 Winner Queensland - Loan Market Edge, Office Less Than 5 Writers 

  • Bankwest Broker of the Year 2021 Winner Queensland - Phil Rogers, High Quality Deal Submission 

  • Australian Mortgage Awards 2018-21 Winner - Aggregator of the Year (Over 500 Brokers)

  • The Adviser Top 25 Brokerage 2019

  • The Adviser Australian Broking Awards 2019 Winner - Industry Thought Leader of the Year

  • The Adviser Australian Broking Awards 2019 Winner - Technology Platform of the Year

  • The Adviser Australian Broking Awards 2018 Winner - Major Brokerage of the Year, Franchise


Google review rating: 5 stars (based on 121 reviews)


Contact:



Business hours: Mon-Fri, 8:30am - 5pm


Onsite/online appointments: Yes

2. Loan Market Rob McDougall 

Rob McDougall is the Principal Mortgage Broker at this Loan Market franchise located in Aitkenvale. Leveraging his vast lender network, Rob says he works in your best interests to find you a competitive deal while handling all the paperwork on your behalf. With over three decades of banking and finance experience, Rob has a proven track record of helping a variety of locals with their mortgage needs.  


Specialises in:


  • First home buyer loans

  • Next home loans

  • Refinancing

  • Investment loans

  • Self-employed loans


Lender panel: 60+ lenders


Years in operation: 20+ years


Awards & recognition: (nominated to the wider Loan Market group)


  • Australian Mortgage Awards 2018-21 Winner - Aggregator of the Year (Over 500 Brokers)

  • The Adviser Top 25 Brokerage 2019

  • The Adviser Australian Broking Awards 2019 Winner - Industry Thought Leader of the Year

  • The Adviser Australian Broking Awards 2019 Winner - Technology Platform of the Year

  • The Adviser Australian Broking Awards 2018 Winner - Major Brokerage of the Year, Franchise


Google review rating: 5 stars (based on 100 reviews)


Contact:



Business hours: Mon-Fri, 9am - 5pm


Onsite/online appointments: Yes

3. Best Home Loans

Jemmy Best is the Principal Director at Best Home Loans, bringing more than two decades of broking experience to the region. Following the broking firm’s motto of ‘best loans, best rates, best service’, Best Home Loans can help secure finance for a range of borrowers, including those with a poor credit rating or with low documentation.  


Specialises in:


  • First home buyer loans

  • Next home loans

  • Refinancing

  • Investment loans

  • Self-employed loans


Lender panel: 40+ lenders


Years in operation: 20+ years


Awards & recognition:


  • Quality Business Awards 2022 - The Best Mortgage Broker in Townsville

  • Platinum Achiever Choice Aggregation 5 Years Running


Google review rating: 4.9 stars (based on 98 reviews)


Contact:



Business hours: Mon-Fri, 8:30am - 5pm


Onsite/online appointments: Yes

4. Great Start Financial 

Great Start Financial is a financial services firm specialising in home and investment lending. The brokerage’s mission is to offer clients the best service and the most suitable products to meet individual needs through professionalism and attention to detail. Great Start Financial works with numerous lenders, giving Townsville borrowers a wide range of mortgage options.


Specialises in:


  • First home buyer loans

  • Next home loans

  • Refinancing

  • Investment loans

  • Pre-approval


Lender panel: 60+ lenders


Years in operation: 7+ years


Awards & recognition: None listed


Google review rating: 5 stars (based on 75 reviews)


Contact:


  • Phone: 0437 530 561

  • Email: Submit an online enquiry via the Great Start Financial website

  • Address: 1/147 Boundary Street, Railway Estate, QLD 4810

  • Website: https://www.gsfinancial.com.au/


Business hours: Mon-Fri, 8am - 5:30pm


Onsite/online appointments: Yes

5. Premium Finance Group Australia

Premium Finance Group Australia has been helping Townsville borrowers secure loans since 1998. The brokerage provides a ‘complete online application process, ensuring stress-free solutions for the life of your loan’. Premium Finance Group Australia ensures that if your home loan becomes uncompetitive over time, they will make it competitive again and reduce the interest you pay.


Specialises in:


  • First home buyer loans

  • Refinancing

  • Investment loans

  • Self-employed loans

  • SMSF loans


Lender panel: No details listed


Years in operation: 20+ years


Awards & recognition: None listed


Google review rating: 5 stars (based on 35 reviews)


Contact:



Business hours: Mon-Fri, 8:30am - 5:30pm


Onsite/online appointments: Online only


How to find the best mortgage brokers in Townsville

To find the best mortgage brokers in Townsville, consider these key factors:


  • Expertise: Look for brokers with a proven track record and extensive knowledge of the local market. Experienced brokers can navigate the complexities of mortgage lending and find the best deals tailored to your circumstances.

  • Personalised service: Choose brokers who offer customised services to meet your unique needs and financial goals. A broker who understands your overall situation can provide better advice and more suitable loan options.

  • Transparency: Understand how brokers are compensated. While most brokers earn a commission from lenders, some may also charge a fee for their services. Ensure you are clear on their payment structure to avoid any surprises.

  • Communication: Prioritise brokers who maintain open, honest and clear communication throughout the lending process. Good communication ensures you are well-informed and can make confident decisions.

  • Client reviews: Take into account client testimonials and reviews to gauge the broker's reputation. Positive feedback from previous clients can indicate reliability and satisfaction, giving you confidence in your choice.


Your broker should know the Townsville property market

An aerial view of Townsville city

House prices in Townsville are on the rise, with new data revealing significant growth across North Queensland's largest city. According to the latest PropTrack Home Price Index, the median dwelling price in Townsville increased by 4.13% in the March quarter, reaching $418,000, as reported by realestate.com.au. This marks a substantial 13.26% rise from only a year ago. 


As the Townsville property market continues to grow, it’s important your mortgage broker is up to speed. For instance, some parts of the city may be a hotspot for investors, while other areas might be populated with first home buyers or upgraders. Speak to your broker about any property insights or reports they may be able to access and share with you. 


Additionally, your broker should clearly explain any relevant property transaction regulations, including transfer duty rates, as these can affect your borrowing needs. Brokers should also stay informed about government grants and incentives available to specific borrowers, such as first-time buyers. 


Lastly, a top mortgage broker in Townsville might have access to products from local lenders that online brokers without a local presence may not offer.


5 key questions to ask your mortgage broker in Townsville

Once you’ve considered the pros and cons of using a broker and are ready to work with one, make sure you ask these questions:


  1. What types of home loans do you specialise in, and which lenders do you work with? This helps you understand the broker's expertise and their access to a variety of lenders, potentially increasing your chances of finding a great deal.

  2. Can you provide a breakdown of all potential costs involved in obtaining the loan, including upfront fees, ongoing charges, and exit fees? You’ll get a clearer view of the total financial commitment over the loan term, which can help you budget effectively.

  3. How do you assess my eligibility for different loan products, and what documentation will I need to provide? Understanding the broker's process for evaluating your suitability for various loans prepares you for the necessary documentation, ensuring a smooth application process.

  4. What support do you offer throughout the loan process, from application to settlement, and how do you keep clients informed about progress? Knowing about the broker's support services ensures you receive adequate assistance and communication throughout the loan journey, minimising stress and uncertainties.

  5. How long does it take to get pre-approval? The time frame varies between lenders, but a good broker should give you an estimate based on their familiarity with lenders.


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Disclaimer: The mortgage brokers presented on this page are based on research carried out by our experts at the time of writing. We are not making a recommendation about any particular brokers. Please use this information as a guide only, and do your own research before engaging with a mortgage broker.

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